Software Engineer

AXS is a company that connects fans with artists and teams through ticket sales for various events. They are seeking a Software Engineer to join their team in Charlotte, NC, focusing on integrating AI capabilities into production software and collaborating closely with product and design teams.

Responsibilities

• Design, build, and maintain scalable backend systems and APIs
• Integrate AI/ML capabilities into applications (LLMs, embeddings, classification, etc.)
• Develop and optimize data pipelines for AI workflows
• Implement retrieval-augmented generation (RAG) and context-aware systems
• Evaluate and integrate third-party AI tools and services
• Improve system performance, reliability, and cost efficiency
• Write clean, maintainable, and well-tested code
• Collaborate with cross-functional teams to ship AI-powered features
• Contribute to architecture decisions and technical direction

Skills

• Strong programming experience in one or more languages (e.g., Python, JavaScript/TypeScript, PHP, Go)
• Experience building and maintaining backend systems and APIs
• Familiarity with cloud platforms such as Amazon Web Services, Google Cloud Platform, or Microsoft Azure
• Experience working with databases (SQL and/or NoSQL)
• Understanding of software design principles and system architecture
• Familiarity with integrating AI APIs such as OpenAI or Anthropic
• Basic understanding of: Prompt engineering, Embeddings and vector search, Model limitations and evaluation
• Experience building AI-powered applications in production
• Familiarity with vector databases (e.g., Pinecone, Weaviate)
• Experience with frameworks such as LangChain or LlamaIndex
• Knowledge of machine learning fundamentals (training, fine-tuning, evaluation)
• Experience with containerization (Docker) and orchestration (Kubernetes)
• Exposure to event-driven or streaming architectures
• Frontend experience (React, Next.js) is a plus but not required

Benefits

• Bonus: This position is eligible for a bonus under the current bonus plan requirements.
• Medical, dental and vision insurance
• Paid holidays
• Vacation and sick time
• Company paid basic life insurance
• Voluntary life insurance
• Parental leave
• 401k Plan (with a current employer match of 3%)
• Flexible spending and health savings account options
• Wellness offerings
• Currently, full time employees are eligible for these benefits on the first day of employment.
• Opportunities for learning and leveling up through training and education reimbursement.
• A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth.
• Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.

Company Overview